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Privacy Policy

Last updated: December 15, 2025

Signal Foundry Labs, Inc. ("Company," "we," "us," or "our") operates Contextable ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We are committed to protecting your privacy and handling your data in an open and transparent manner. Please read this Privacy Policy carefully.

1. Information We Collect

Information You Provide

  • Account Information: When you create an account, we collect your email address and authentication credentials.
  • User Content: Projects, artifacts, notes, and other content you create and store through the Service.
  • Communications: Information you provide when contacting us for support or other inquiries.

Information Collected Automatically

  • Usage Data: Information about how you interact with the Service, including pages visited, features used, and actions taken.
  • Device Information: Browser type, operating system, device type, and IP address.
  • AI Platform Connections: Information about which AI platforms you connect to the Service (e.g., ChatGPT, Claude) and when they were last used.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process and complete transactions
  • Send administrative information, such as updates and security alerts
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Third-Party AI Platforms: When you connect AI platforms to the Service, your project and artifact data is shared with those platforms to enable functionality. This sharing is initiated by you and governed by the respective platform's terms and privacy policies.
  • Service Providers: We may share information with third-party vendors who provide services on our behalf, such as hosting, analytics, and customer support. These providers are bound by contractual obligations to protect your information.
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests from public authorities.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. MCP Connector Data Collection

When you connect AI platforms (such as Claude or ChatGPT) to Contextable via the Model Context Protocol (MCP):

  • What we collect: Which AI platforms you connect, timestamps of connections and last usage, and technical identifiers for authentication.
  • What we DO NOT collect: Your conversations with AI assistants, prompts you send to AI platforms, or any data from your AI chat sessions.
  • What we store: Only the projects and artifacts you explicitly save through the Service. We do not store or log conversation content.
  • Server logging: Minimal server logs for debugging and security purposes are retained for 30 days and contain only technical request metadata, not content.

5. Data Storage and Security

Your data is stored on secure servers provided by Supabase, with data centers located in the United States. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Service. We may also retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your account and associated data by contacting us at support@contextable.me.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information.
  • Portability: Request a copy of your data in a portable format.
  • Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time.

To exercise these rights, please contact us at support@contextable.me.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States and Canada. These countries may have data protection laws different from your country. We take appropriate safeguards to ensure your information remains protected.

9. Children's Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

10. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Signal Foundry Labs, Inc.
Toronto, Ontario, Canada
Email: support@contextable.me

13. Canadian Privacy Rights

If you are a resident of Canada, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. This includes the right to access your personal information, request corrections, and file complaints with the Office of the Privacy Commissioner of Canada.